“This new service will make life easier for patients as they will only have to tell us what their problem is once and be treated or advised in the most appropriate way.”
GP Partner, The Mount View Practice
“In many instances, patients felt we were a barrier to their GP. Now, we can explain this new solution will put their care needs first, rather than simply working on a first come first served basis.”
Reception Manager, Haxby Group
"With the Klinik online service, we can now get the correct patient to the correct point of care in the most efficient way."
GP Partner, Haxby Group
Haxby Group, a leading provider of community-based healthcare managing 11 GP surgeries across York and Hull is the first in the UK to take full advantage of the Klinik Access solution. Haxby Group’s main objective was to increase efficiency through a digital–first approach across all its communications. A secondary objective was to be more targeted in its care offering by gaining a deeper insight into their patient demographic and strategizing their workforce accordingly.
Researchers at Aalto University’s HEMA Institute in Helsinki, Finland, studied how much an AI-based Patient Flow Management System, Klinik Access, generated savings on average patient treatment costs. The research was conducted over a five-month trial period at a large primary healthcare centre in Finland. The results were clear and significant demonstration of the potential impact of artificial intelligence-based solutions in healthcare processes.