Allocation of increased appointment duration to highest need patients and complex cases so as to equalize service provision.
Intuitive, easy to use service that ensures the patient is directed to the right point of care at the right time. 90% of patients rate the service as good or excellent.
Intelligent routing system supports staff’s prioritisation of patient cases through detailed decision support. Significantly reduces pressure on frontline staff whilst supporting upskilling safely.
Our platforms manage all incoming demand through our whole system triage solution. This total triage platform can handle clinical and non-clinical enquiries coming through online, through telephone triage and walk-ins.
We have a comprehensive marketing package to help patient engagement and rapidly drive up online service user numbers. Patient feedback is automatically gathered and organised into a comprehensive format.
Our medically supervised AI provides consistency of symptom reporting & patient routing. Being a cloud-based CE marked medical device, we constantly monitor the performance and stability.
Klinik rapidly and safely stratifies patients, based on granular symptom information taken direct from the patient. A pre-analysed summary is instantenously redirected to the appropriate service.
Patients can contact their GP online whenever and wherever they want. Automatic 24/7 urgency prioritisation ensures that those who need care first are dealt with first.
Through live and historical dashboards, we present all inbound data; from frequent users to epidemiological information. This enables better resource planning and population health management.
Haxby Group, a leading provider of community-based healthcare managing 11 GP surgeries across York and Hull is the first in the UK to take full advantage of the Klinik Access solution.
Researchers at Aalto University’s HEMA Institute in Helsinki, Finland, studied how much an AI-based online consultation system, Klinik Access, generated savings on average patient treatment costs.